Okay so I literally just finished installing three different Pottery Barn pieces in a client’s living room last week and I’m gonna tell you everything because their wall art situation is actually more complicated than you’d think.
The Quality Thing Everyone Gets Wrong
First thing – not all their frames are created equal. The wood frames versus the metal ones are like completely different price points and honestly different quality levels. I learned this the hard way when I ordered what I thought was a solid wood frame for my own hallway and it showed up as engineered wood with a veneer. Which is fine but not what I expected for $300, you know?
Their canvas prints though – those are actually pretty solid. The gallery wrapped ones especially because the image continues around the sides so you don’t get that awkward white edge thing. My dog knocked one off the wall last month (don’t ask, involving a tennis ball and poor decisions) and it didn’t even dent the corner which was shocking.
What to Actually Buy vs What Looks Good Online
The oversized botanical prints everyone pins on Pinterest? They photograph SO much better than they look in person. I ordered the Vintage Fern collection for a client and when it arrived the colors were way more muted than the website showed. Not bad exactly but if you’re expecting that rich green it’s more of a sage situation.
What actually exceeded expectations:
- Their abstract geometric pieces – the colors are true to the website
- Black and white photography prints – these are stunning and the contrast is really crisp
- The textured art with actual dimension – worth the extra money
- Anything in their “artist collaboration” section tends to be better quality overall
The Sizing Trap
This is gonna sound weird but measure twice, order once is real with them. Their sizing descriptions online include the frame so if you’re trying to fit something in a specific space you gotta account for that. I once ordered a “30×40” piece thinking the art itself was that size and then had to completely rearrange a gallery wall because the actual image was more like 24×34 inside the frame.
Also their “large” is not consistent across categories. A large canvas print might be 40×60 but a large framed print might be 28×42. Super annoying when you’re trying to create a cohesive look.
Space Planning Real Talk
For over-the-sofa situations you want the art to be about 2/3 the width of your sofa. Pottery Barn’s site will try to sell you smaller pieces in groups but honestly one large statement piece usually looks more expensive and pulled together. I just did this in my own living room after watching too much HGTV and second-guessing myself for weeks.

The Custom Framing Program
Okay so funny story – I didn’t even know they did custom framing until a client brought in her own vintage maps and asked if we could match them to Pottery Barn frames. Turns out they have this whole custom program where you can send in your own art.
The pricing is actually competitive with local frame shops, maybe even better for larger pieces. Takes about 3-4 weeks which is slower than I’d like but the quality has been consistent. They use real mat board not that foam core stuff and the glass options include UV protective which is crucial if you’re framing anything valuable or sentimental.
Wait I forgot to mention – they have acrylic options too which I always recommend if you’re hanging anything in a high-traffic area or above furniture where it might get bumped.
The Collections Worth Your Money
Their seasonal collections rotate but some of their permanent lines are actually investment-worthy. The black and white photography series they’ve had for like three years now – those hold up. I’ve installed them in probably six different homes and never had anyone complain about fading or quality issues.
The abstract watercolor collection though? Skip it. The colors fade faster than they should and I’ve had two clients reach out about it within a year. For that price point you want something that’s gonna last more than twelve months in indirect sunlight.
What I Keep Recommending
- Anything with hand-applied gold leaf details – sounds fancy but it catches light in a way prints just don’t
- Their diptych and triptych sets – easier to install than you think and big visual impact
- Neutral abstract pieces – they work with everything and don’t go out of style
- Vintage map reproductions if you’re into that – better quality than the ones on Amazon
Installation Tips They Don’t Tell You
The hardware they include is pretty basic. Like functional but basic. For anything over 20 pounds I’m swapping out their hooks for heavy-duty picture hangers. And if you’re hanging on drywall definitely use anchors even though the instructions don’t mention it.
Their canvas pieces come with sawtooth hangers on the back which I actually hate because they never hang quite straight. I usually add D-rings to the sides instead and use wire. Takes an extra ten minutes but then you’re not adjusting it every time someone walks by.
Oh and another thing – their grouped gallery wall sets come with a paper template which sounds helpful but it’s printed at like 70% accuracy? I measured one against the actual frames and it was off by almost an inch on the spacing. Now I just make my own template with craft paper.
The Sale Situation
Okay this is important – their wall art goes on sale pretty regularly but the good stuff sells out fast. I’m talking within 48 hours sometimes. Sign up for the email list because they usually send early access codes to subscribers.
Best times to buy:
- Right after Christmas when they’re clearing inventory – got a $400 piece for $180 last January
- During their friends and family events – usually 20-25% off everything
- Random Tuesday markdowns on their sale section – this is where the discontinued stuff goes
The clearance section online is actually worth checking weekly. I set a calendar reminder because I’m that person. Found an amazing oversized abstract there for my office that was marked down 60% just because they were discontinuing the color.

Mixing High and Low
Here’s what I do in my own space and for clients who want the Pottery Barn look without the full Pottery Barn budget – buy one or two statement pieces from them and fill in with less expensive options. Their frames have a distinctive look so even if you put a print from somewhere else in a Pottery Barn frame it elevates the whole thing.
I’ve mixed their pieces with stuff from Target, West Elm, even Etsy prints, and if you keep the framing consistent nobody can tell what cost $50 versus $500. The key is matching the finish – their “weathered black” frame finish is pretty unique so I’ll pay up for one of those and then use simpler black frames from other places nearby.
What to Avoid Completely
The super trendy stuff they release tied to specific decor trends – like when farmhouse was huge they had all that cotton stem and barn door art. It dates fast and you’re gonna spend good money on something that feels tired in two years. Stick with their more classic pieces that don’t scream a specific era.
Also skip the really small pieces unless you’re doing a serious gallery wall with like 15+ frames. One small 8×10 Pottery Barn print on a wall just looks sad and expensive in a bad way. Their strength is in statement-making sizes.
The inspirational quote prints – just no. Get those on Etsy for $15 if you really want one because the Pottery Barn versions are marked up like 800% and it’s literally just typography.
Dealing with Returns
Their return policy is decent – 30 days with receipt. But here’s the catch with wall art – you gotta keep all the original packaging which for large pieces is a whole thing. I learned to not break down boxes until I know for sure it’s staying.
Shipping back large items gets expensive so if something isn’t working try to return it in-store if you can. They’ve been pretty flexible in my experience especially if there’s a quality issue. Had a frame arrive with a scratch once and they just sent a replacement without making me send the first one back.
The Real Cost Breakdown
So like a medium-sized framed print is gonna run you $200-400. Large statement pieces $400-800. Their really big oversized stuff can hit $1000+ easily. Custom framing starts around $150 and goes up from there depending on size and options.
Is it worth it? Depends on what you’re comparing it to. Versus custom framing from a local shop you’re probably breaking even or saving slightly. Versus mass market stuff from HomeGoods you’re paying 3-4x more but getting better quality and exact sizing. Versus actual art galleries obviously you’re saving money.
I usually tell people it’s worth it for the main focal point pieces in your home – over the sofa, above the bed, in your entryway. For secondary spaces like hallways or guest rooms you can probably go cheaper without anyone noticing.

